The suite was spacious and clean. The pool area was nice, with a hot tub. There were many dead beetles around the pool, not sure what that was about. When we arrived at 3:15pm, no one was in the lobby to greet us or check us in. We waited 5-10 minutes, and then my husband knocked on a door nearby, while I called the main number. Someone finally came to the door, and said, “we’ll be right out.” A woman eventually came out, and said we couldn’t check in until 4pm. It was 3:15pm- she didn’t say that the room wasn’t ready, just that we couldn’t check in u til 4pm. She took out information so that we could pick up keys at 4pm. That was very unwelcoming after a long travel day!
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